Tutorial
Introduction:
If you have a question on how to get started, or how to use one of the more advanced functions of EZ sniper, you will find the answer here. Please read through this information before emailing us. These pages contain answers to thousands of questions on how to use our service that have been asked over the past several years. Problems with the site or service are addressed on the
Troubleshooting pages.
Here are the topics you will find in the Tutorial:
- Bidding
Bidding is core to our business and such a large topic, we have divided the subject into these headings. Click the heading to get more information on:
Bid Responses
My auction has ended. I got an ERROR response. What does that mean?
Frequently, it means your bid was delivered normally, but there was a problem with your bid once it arrived at eBay. It could mean there was a problem with your account or the auction listing. Check the
'Bid Response' for details.
My auction has ended. I got a PASSWORD response. What does that mean?
The sniper software sent you the
'password' response because there is a problem with your login. Your login must match your eBay login, both username and password. Have you changed your eBay login lately? You need to change your sniper login to match it. If you haven't made any changes, use the
'Forgot Login' feature on the home page to verify your login. Compare it with what you have on eBay. To make a change to your sniper login, log into the site using your old login, then click the
'Change Login' link in the upper right corner of the site. That's where you will find fields to fill in to change your information in our database.
My auction has ended. I got a BLOCKED response. What does that mean?
The 'blocked' response means that either the seller has prohibited you from bidding on his auctions, or eBay has prevented your from bidding on any auctions. Many times the seller does not ship to your location, and your bid will be blocked. Or, the seller requires you to have a Paypal account and have it 'linked' to your eBay account. If you don't, your bid will be blocked. There are other reasons too. Check your account with eBay to be sure you don't have any overdue charges, and that you are in good standing with them. Then, if you have a history with this seller, you may want to contact him to see the reason your bid was blocked. Check the
'Bid Response' for more information.
My auction has ended. I got a LATE response. What does that mean?
This means your bid arrived after the auction ended. This happens infrequently, but it is a fact of sniping. It may have been a momentary slowdown somewhere between our servers and eBay. Or, there may have been a problem on eBay. eBay sometimes posts information on their status board when they have had a problem. Many times they do not, but you may check it
here.
My auction has ended. I got a RESERVE response. What does that mean?
That means the reserve was not met, as is indicated on the auction page. If your bid had met or
exceeded the reserve, eBay would have raised it to that level when your bid arrived. Because it did not, your bid was left as the highest bid, but your max bid was kept private, in case the item should come up for sale again. Get more information on reserve price auctions on eBay
here.
My auction has ended. I got a BIN response. What does that mean?
eBay allows the seller to sell the item for a set price, thus ending the auction. This option is called Buy It Now. BIN means the auction ended when a buyer paid the asking price. Some items sell only in Buy It Now transactions. Our sniper software does not allow you to bid on these items because these are not auctions. Get more information on Buy It Now auctions
here.
My auction has ended. I got an EARLY response. What does that mean?
eBay allows the seller to end an auction early if the item is no longer available. This auction ended early.
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